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Careers at Projects

At Projects, we do things differently. We believe work should feel inspiring — not just the space you’re in, but the people you’re with.Our buildings are home to a diverse mix of businesses, but what really makes them thrive is our community.
<br><br>&nbsp;We’re a team that cares. About our members, about each other and about creating spaces where everyone feels welcome. From rooftops to wellness events, from daily coffee rituals to big-picture strategy, we put thought into every detail so the experience feels seamless, human and a little bit special.
<br><br>&nbsp;No two days here are the same and we like it that way. If you want to be part of a team that values creativity, kindness, and 6-star service, while building something ambitious together, you’ll feel right at home at Projects.

About Us

The combination of our beautiful work spaces and our emphasis on personal and professional progression makes us a place where everyone feels inspired. Every interaction we have with someone in one of our spaces is an opportunity for us to make them feel considered and cared for.

To inspire

Projects has always welcomed everybody and will continue to do so. It’s our priority to enable our team and members here to feel immediately included in this community, no matter their needs, background, industry, interests or mission.&nbsp;

To include

Our Values

Gallery

This can be used for courses, events, books, mentors, software.&nbsp;<br> <br>

Personal Development Budget

Everyone has a number of virtual tacos to give out each day via Slack. You'll&nbsp;then be able to cash them in to receive rewards from vouchers for incredible local restaurants to fully paid days off

Taco Rewards

We have an arrangement with an award winning therapist called Jess Adams. You can either arrange this as a one off or monthly through your line manager or directly with Jess.

Counselling

Every 3 months, we have a team social which is purely for us to have fun and get to know one another better. During the monthly team meetings, you’ll get to share your ideas on what the next social should entail and then vote on the options. <br><br> So far, we’ve done some brilliant things from watching live comedy to going to an immersive theatre in London, go-karting to cooking classes

Quarterly Socials

We have a comprehensive training programme for Projects’ employees which consists of monthly ‘Afternoon Tea Academy’ sessions whereby we have an external trainer in to provide a workshop for us as we eat a delicious afternoon tea - the sessions we have are decided upon by us as a team and so far, we have had workshops on personal finances and time management.&nbsp;

Bespoke Upskilling Training Programme

You can use the gym at Ship Street whenever you want and book our paddle board to take down to the beach!

Complimentary Gym Access

Benefits

"Projects is a truly fantastic employer to work for, as they genuinely care about you as a person, and look after your wellbeing. Projects also have fantastic potential for role progression and no two days being the same makes it super fun too. The team are very supportive of each other and makes working here an all-round great experience!"

Emily Brackenfield

"It's refreshing to be part of a company that values and prioritises transparency and the well-being of employees - it makes your relationship to work seem much more balanced, rather than feeling like just a number!"

Dylan Moore

Team Testimonials

<html><head></head><body><div>At Projects, our mission is to provide a home for better business. We provide inspiring and inclusive work spaces that benefit people and respect our planet. We prioritise creating environments where everyone can thrive personally and professionally. Our commitment to informed decision-making and sustainable practices ensures that we not only support businesses in their growth but also contribute to a better future.</div>
<div><br>The Community Associate is an essential role within the Projects team. It is the Community Associate’s responsibility to look after the Nile House building and those who work from it, ensuring that we provide world class customer service at all times, with the support of the Community Manager and the other Community Associate.</div>
<div><br>The Nile House building has been open for 3 years now and has over 750 members. We are fortunate to have a warm, welcoming and interesting community who base themselves out of the space regularly and many drop-in members and visitors who enjoy making the most out of the facilities we have. The building comprises 4 floors of work space, including coworking areas, offices, meeting rooms and kitchenettes as well as a large event space, podcast suite, cafe (managed by our partner business, Lost in the Lanes), roof terrace and bar. We also have another Projects space located across the road from the Nile House building, called Projects Ship Street. This additional site offers opportunities to work there and collaborate with both the teams based on Ship Street and the central team.</div>
<div><br>The Community Associate will have a lot of room to develop their career as this role is multifaceted and an instrumental part of the business’s success. The key parts of this role and opportunities for development are:</div>
<div><br>• Work alongside the Community Manager to sell memberships and onboard new members in an exemplary and on-brand manner with the priority goal being to maintain a consistent membership base with high NPS score</div>
<div>• Work alongside the Community Manager to to ensure high standards of building are maintained and space is fully compliant with H&amp;S</div>
<div>• Support the Brand Manager and Community Manager in delivering events and community initiatives, including assisting with the Rooftop Bar at Projects Nile House on Thursday evenings</div>
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<div><br>Responsibilities:</div>
<ul>
<li>Operations – Actively manage and improve back-of-house systems. Anticipate and address member queries and maintenance issues before they escalate. Identify opportunities to enhance operations and support the team to ensure the space is consistently inclusive, welcoming, and well-maintained</li>
<li>Sales and Membership Processes – Follow the processes which enable Projects to achieve a consistent membership base, supporting Community Manager on sales, from initial enquiry through to onboarding</li>
<li>Member Connections – Nurturing relationship and collaboration between members. Delivering excellent customer service to prospective and current members. Ensuring a warm, welcoming environment to members and visitors to the building. Support Brand Manager in member events including communication and delivery of events working towards high NPS</li>
<li>Team Development – Taking part in cross departmental training, offering constructive feedback and development opportunities for team to understand more about the Community Associate role and responsibilities</li>
<li>Accounts – Being responsible for the receipts, budgets and allocated spend limits for all Rooftop Bar related outgoings</li>
<li>Maintenance – Raising maintenance and cleaning issues and managing through to resolution, whilst being a direct contact on site for contractors and cleaners, with the support of the Community Manager, managing expectations with Projects community where disruption occurs. Raising any health and safety concerns with the Area Community Manager immediately</li>
<li>Better Business – Working alongside the Directors and rest of the team to ensure Projects is conducting business in a conscious manner to maximise profit whilst supporting people and planet where possible using B-Corp as a framework. Proudly representing brand and promoting the mission using our values and tone of voice to guide behaviour&nbsp;</li>
</ul>
<div><br>As Projects develops, so will the responsibilities of the Community Associate role. It is important to note that these key responsibilities may evolve and change over time as the business grows and gains presence.</div>
<div><br>&nbsp;Requirements:</div>
<div><br>• Experience in hospitality or facilities management is essential</div>
<div>• Organised, motivated and personable</div>
<div>• Proactive approach to problem solving, can do attitude, tenacious&nbsp;</div>
<div>• Excellent communication and customer care skills</div>
<div>• Working as a team player and capable of working with minimum supervision</div>
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<div>Benefits of Working at Projects</div>
<div><br>At Projects, we value our people and are committed to creating an environment where you can thrive both personally and professionally. As a small, collaborative team, we’re always open to hearing what benefits matter most to you and will do our best to make them happen. Currently, our team enjoys the following:</div>
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<div>📚 Professional Development Budget: Each team member receives a dedicated budget to support their professional growth. This can be used for courses, events, books, mentors, or software, and is tailored through your personal development plan. For example, you might use it to attend an industry conference, enroll in a leadership course or purchase specialist software to develop new skills.</div>
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<div>💡 Profit Share Scheme: As part of the team, you’ll automatically be enrolled in our profit share scheme. This means that when the company does well, you share in that success too. It’s designed to recognise the value every team member brings, giving you a direct reward for contributing to our growth and impact.</div>
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<div>🌴 Generous Annual Leave: We offer 25 days of annual leave plus bank holidays, providing you with plenty of time to rest and recharge. In addition, you’ll earn one extra day of annual leave for every year you work with Projects, up to a maximum of 5 extra days.</div>
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<div>🩺 Health &amp; Dental Insurance: Comprehensive health and dental insurance is provided through WPA, giving you peace of mind and access to quality care when you need it.</div>
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<div>🌮 Recognition with Tacos: Through Slack, every team member receives 5 virtual tacos per day to give out in recognition of colleagues’ efforts. These tacos can be collected and exchanged for rewards, ranging from vouchers for outstanding local restaurants to fully paid days off.</div>
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<div>🎭 Quarterly Team Hangouts: Every quarter, we host a team social designed purely for fun and connection. Activities are chosen and voted on by the team, with past events including live comedy, immersive theatre, go-karting, and cooking classes.</div>
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<div>⏳ Upskilling &amp; Training: Our structured training programme includes quarterly “Afternoon Tea Academy” workshops with external trainers, covering topics chosen by the team. We also provide bespoke training opportunities, such as brand and tone of voice, leadership, sales and B Corp training.</div>
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<div>☕ Monthly One-to-One Coffee/Drink Budget: To encourage open conversations and fresh perspectives, you’ll have a monthly budget to enjoy a coffee with your manager outside the office.</div>
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<div>🍵 Everyday Perks: We provide unlimited, barista made tea + coffee to help keep you fuelled throughout the day.</div>
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<div>💪 Gym &amp; Paddle Board Access: Team members have access to the Ship Street gym and can also book our paddle board to enjoy on the beach.</div></body></html>

Community Associate - Nile House

<html><head></head><body><p>Looking for an exciting part-time (casual) role in the heart of Brighton? Look no further! We’re seeking passionate casual bar staff to join our vibrant team at Projects’ iconic bar, The Rooftop.</p>
<p><strong>Perks of the job:</strong></p>
<ul>
<li>Work in a stunning venue with breathtaking views</li>
<li>Flexible weekday and weekend shifts, perfect for balancing work and life</li>
<li>Competitive pay at £15 per hour</li>
<li>Casual workers agreement, offering flexibility and freedom</li>
</ul>
<p><strong>Required skills:</strong></p>
<ul>
<li>Minimum 1 year experience in Bar / Hospitality</li>
<li>Exceptional customer service skills</li>
<li>Ability to work efficiently in a busy and sometimes loud environment</li>
<li>Strong communication and teamwork abilities</li>
<li>Knowledge of basic bartending techniques and cocktail preparation</li>
</ul>
<p><strong>Shift details:</strong></p>
<ul>
<li>0-hour, flexible working arrangement</li>
<li>Weekday and weekend opportunities, usually between the hours of 5:00pm to 10:00pm</li>
</ul>
<p>If you love creating memorable experiences and improving people’s days, we want to hear from you! Join us at The Rooftop and be part of something special.&nbsp;</p>
<p>&nbsp;</p></body></html>

Job Openings

Community Associate - Nile House

Bar Support (Casual)